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Advanced Legal Advisers' Programme

Course Dates

Mon 31st March 14 - Fri 11th April 14

Mon 7th July 14 - Fri 18th July 14


Course Venues

The Management School London Training Centre


Course Fee

£3500.00
(Cheque should be made payable to The Management School London)


Course Content

An Introduction to the Legal Practice Management

  • Scheduling  of cases
  • Records management
  • Fast tracking
  • Civil & criminal case management
  • Customer service
  • Enforcement
  • Human rights
  • Liaison with other agencies in the criminal & civil justice system
  • The use of statistics

The Record Management Practice

  • Practicing certificates
  • Supervision of the office
  • Legislative & regulatory controls on the care of legal records
  • Establishing record keeping standards
  • Determining retention periods
  • Ensuring appropriate preservation and access
  • The relationship between court functions and records

Client Care

  • Information about others
  • Complaints against solicitors
  • Breach of code
  • Action to be taken by the practice
  • Responding to the needs of vulnerable witnesses

Management Systems & Record Management

  • Requirements to maintain records
  • Methods of record keeping
  • Control, indexing and retrieval mechanisms
  • Electronic management systems
  • Automatic case file management
  • Legal admissibility and evidential weight of electronic records
  • Practical approaches to enhancing the efficiency of the system

Communication Skills

  • Internal communication
  • Communication with clients
  • Listening & questioning
  • Non-verbal communication

Interviewing & Advising

  • Objectives of a lawyer interview
  • Common failings
  • Ingredients for success-skill and structure
  • The skills
  • Structure and management

Negotiation

  • Aims of negotiation
  • The ethical aspects of negotiation
  • Negotiation styles
  • Preparation - the opening, the middle phase (discussing & bargaining) and the end (closing & negotiation)
  • "Dirty tricks"

Advocacy

  • Skills and the basics
  • Opening your case
  • Examination-in-chief
  • Re-examination
  • Closing the case
  • Ethical issues

Planning

  • Strategic planning
  • Change management
  • Measuring performance & identifying priorities for improvements
  • Responsibility

Strategic Management

  • Strategic & operational management
  • Corporate planning
  • Leadership & motivation
  • Team building and team work

Managing the Legal Department

  • Office management
  • Budgeting & budgetary control

  


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